Even when you're a professional claims handler, it's often easy to discount the value of social media research. In a word: Don't. Especially as sites like Facebook constantly update their security settings, important information on plaintiffs, third parties, and even your own client can be left public and exposed. Time and time again we see social media research making an impact in the courtroom and at the negotiation table. In this third part of our five part series on easy ways to lower your litigation costs, we look at three simple tasks commonly delegated to a law firm unnecessarily. Make sure you check back next week for three more tips on how to lower your litigation costs.
Most claims professionals have heard of a Stowers demand, or received a Stowers letter. The Stowers doctrine is a widely mentioned, but commonly misapplied, tool in a Plaintiff attorney's arsenal to force settlement. It is crucial for an adjuster to fully understand the doctrine, and the obligations derived from it.
A claims handler can significantly curtail pre-litigation costs by performing basic document retrieval herself. Building the case file beyond what is provided by the insured requires diligent requests to law enforcement and state agencies. While time-consuming, such requests do not require legal expertise and can be handled by an adjuster. In this second part of our five part series on easy ways to lower your litigation costs, we look at three simple tasks commonly and unnecessarily delegated to a law firm. Make sure you check back next week for three more tips on how to lower your litigation costs.